Privacy Policy

What We Collect

MC's HIIT House ("we," "our," or "us") collects the following information when you sign up for classes, the Summer Challenge, or our on-demand waitlist:

• Name and email address — used to confirm your spot, send class updates, and deliver challenge emails
• Phone number — used only if you explicitly opt in to SMS updates; never shared or sold
• Class attendance data — stored when you check in via QR code; used for your personal stats and Coach Mike's admin dashboard
• Device and browser information — collected automatically to improve site performance and security

We do not collect payment card information. Payments are processed directly by Stripe, whose privacy policy governs that data.

SMS Messaging

When you opt in to SMS messaging, we collect and store your phone number. We use it solely to send:

• Class updates and schedule reminders
• Challenge announcements and countdown messages
• Exclusive offers from Coach Mike

Message frequency: Typically 1–4 messages per week. You may receive more during active challenge periods.

Standard rates apply. Message and data rates may be charged by your carrier. MC's HIIT House is not responsible for those charges.

Opt out anytime: Reply STOP to any SMS message and you will be unsubscribed immediately. You can also text STOP, UNSUBSCRIBE, or CANCEL.

Re-subscribe: Text START, RESUME, or UNSTOP at any time to re-opt in.

How We Use Your Data

• Confirm your class or challenge signup and communicate important updates
• Send the weekly attendance digest to Coach Mike (automated, email only)
• Send daily challenge check-in emails during the 30-day program
• Send SMS updates if you've opted in
• Display your personal attendance stats at /my-stats
• Display aggregate (non-personal) attendance data in Coach Mike's admin dashboard
• Calculate waitlist counts shown on the on-demand landing page

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Retention

We retain your personal data for as long as you have an active account or relationship with MC's HIIT House. You can request deletion of your data at any time by emailing coachmike@mcshiithouse.com.

Attendance records and challenge participation data may be retained in aggregate form for operational reporting purposes.

Data Security

Your data is stored in a password-protected PostgreSQL database hosted by Neon (a divison of Vercel). Access is restricted to authorized personnel. All data transmitted over the web is encrypted via TLS/HTTPS.

While we take reasonable steps to protect your data, no system is 100% secure. If you have concerns about a specific data issue, contact us immediately.

Cookies and Analytics

We use a minimal, privacy-focused analytics system to understand site traffic patterns. We do not use third-party advertising cookies or tracking pixels.

Bot traffic is filtered out before page views are recorded. We do not associate page views with individual users.

Third-Party Services

We use the following third-party services, each governed by their own privacy policy:

• Stripe — payment processing. stripe.com/privacy
• Twilio — SMS messaging. twilio.com/legal/privacy
• Neon (Vercel) — database hosting. neon.tech/privacy

Your Rights

You have the right to:

• Request a copy of all data we hold about you
• Request correction of inaccurate information
• Request deletion of your data ("right to be forgotten")
• Opt out of SMS at any time by replying STOP
• Unsubscribe from any email list via the unsubscribe link in any email

To exercise any of these rights, email coachmike@mcshiithouse.com.

Contact